Legal

Refund Policy

This Refund Policy applies to paid purchases processed by Paddle.com for Raya products, including Raya API subscriptions and paid Raya mobile subscriptions sold through Paddle.

30-day money-back guarantee

We offer a 30-day money-back guarantee. If you are not satisfied with your purchase for any reason, contact us within 30 days of the purchase date for a full refund. No questions asked.

To request a refund, email support.api@rayainvest.net (API / developer portal) or support.app@rayainvest.net (mobile app) with your account email and purchase date. We will process eligible refunds promptly.

How refunds are paid

Approved refunds are returned to the original payment method used at checkout, typically within 14 days of approval.

Cancellations

You may cancel a subscription at any time from your billing page or Paddle customer portal. Cancellation stops future renewals. Access continues until the end of the current paid period. If you cancel and also want a refund within the 30-day guarantee window, request the refund using the emails above.

Your legal rights

This guarantee does not affect any mandatory consumer rights that apply under the laws of your country.

Paddle is the Merchant of Record. Your purchase is also subject to Paddle’s checkout buyer terms.

Questions? support.api@rayainvest.net · Contact

Related: Terms of Service · Privacy Policy